Internal Sales Manager - Lynas Foodservice

Location: Coleraine, Northern Ireland
Hours: Full Time (40hrs, Monday — Friday, 9am - 5:30pm)
Type: Permanent
Pay: Attractive package depending on experience

Job Summary:
Working alongside our Customer Service Manager, the successful candidate will have responsibility for the sales performance of a team of approximately 30 office based sales staff. Our Internal Sales Representatives are based in our Coleraine Head Office and work hand-in-hand with our Field Sales teams to support over 6,000 customers across Ireland and Scotland. The right candidate will be an excellent communicator, motivator and strong, experienced leader. They will have significant office-based sales experience with a demonstrable record of achieving sales growth. They will have the character and competence needed to manage change and growth in a fast-paced environment.

Role Responsibilities Overview:

  • Driving and monitoring Internal Sales targets in conjunction with their Field Sales colleagues to achieve budget.

  • Leading growth of our online ordering platform – a vital aspect of our continuing growth strategy will be to facilitate easier online ordering across all customer sectors. This will be a key KPI for the post holder.

  • Monitoring and managing sales quotations prepared by Internal Sales staff – including taking responsibility for day-to-day pricing decisions.

  • Weekly promotions/focus weeks – communicating with buying teams and suppliers as required. Setting and monitoring targets.

  • Lead on a Category driven approach to sales – discovering gaps and addressing with Internal Sales and Field Sales staff.

  • Sales training and development of Internal Sales staff including 121 and group environments – new team members and existing staff.

  • Ensuring consistency of telephone service and promoting a healthy office culture.

  • Telecommunications software – monitor, assess and manage performance.

  • Ensure effective use of our internal software systems to identify and address product or customer lost sales.

Essential Criteria:

  • Minimum 3 years’ experience in a managerial internal/office-based sales role. This should be within the FMCG sector and include involvement in online platforms.

  • Computer literate – very comfortable using the whole Microsoft Suite and able to demonstrate the ability to adapt to new computer systems.

  • Good to excellent level of competence with Microsoft Excel.

Desirable Criteria:

  • Experience within the Food Service sector.

  • Strong experience in the area of online sales.

  • Experience leading change – both process and culture.

  • Degree educated – Sales, marketing or Food Service-related degree.

Demonstrable Competence Required:

  • Strategic thinking & planning – ability to demonstrate the creation and deployment of a Sales Strategy.

  • Problem solving – identify current internal issues and provide workable solutions to resolve

  • Communication skills – ability to communicate to all layers of the business.

  • Sales focused – ability to demonstrate consistent high sales performance.

  • Team work & partnering - ability to work as part of a wider team and partner with Customer Service Manager.

  • Employee development – ability to upskill and develop Internal Sales Staff

NOTE — Please do not simply submit your CV. In your application and/or covering letter please provide clear evidence detailing how you meet the essential and desirable criteria, as well as the example responsibilities listed.  These should be from your current and/or previous work experience, although experience gained in non-work environments will be considered. Candidates who do not meet the essential criteria will not be shortlisted for further assessment.  

To apply please send your CV, Cover Letter and link to portfolio. Once completed please email to or Loughanhill Industrial Estate, Gateside Road, Coleraine, BT52 2NR.

JOB REFERENCE: 2019-08-ISM CLOSING DATE: 02 September 2019

Lynas Foodservice